Terms of Service

1. Agreement to these terms

These Terms of Service (the “Terms”) are an agreement between you and DealRipe, Inc. (“DealRipe”, “we”, “us”). By accessing the Website or authorizing an account for use with the Services, you agree to these Terms. If you do not agree, do not use the Services.

If you accept these Terms on behalf of an organization, you represent that you have authority to bind it, and “you” means that organization.

2. Definitions

• Website. The public pages at dealripe.com.
• Application. The DealRipe application and service, which reads the business communications and CRM records relating to your sales opportunities, with your authorization, and produces briefings, recaps, drafts and forecast reads from them.
• Services. The Website and the Application together.
• Your Content. The data in the accounts you connect, and information derived from it.
• Output. Text the Application generates, including deal reads, briefings, recaps, suggested messages and recommendations.

3. Written customer agreements

4. Access to the Services

The Application is provided to organizations under a written agreement and to accounts DealRipe specifically authorizes. There is no public self-service sign up, and these Terms do not themselves grant access to it.

We may change, suspend, limit or discontinue the Services or any part of them. Where a written agreement states availability, support or notice commitments, those commitments apply and this section does not reduce them. Absent such an agreement, the Services are provided without a committed level of availability, uptime or support.

5. Connecting an account

• Connect only an account you are entitled to connect. Do not authorize a mailbox, calendar or CRM belonging to someone else, or that your organization has not permitted you to connect.
• Where the account belongs to an organization, you are responsible for obtaining any approval that organization requires, including from its administrators.
• You are responsible for the security of your own credentials and for activity carried out through your connection.
• You may withdraw access at any time from your own administrative console or by asking us. Revoking stops further reading and does not itself delete data already held; the Privacy Policy explains how to request deletion.

6. Acceptable use

You will not:

• use the Services to access data you are not authorized to access, or to work around a restriction set by an account owner or administrator;
• interfere with, overload, probe or attempt to gain unauthorized access to the Services, our systems, or any account other than your own;
• reverse engineer, decompile or attempt to derive the source code of the Services, except where applicable law prohibits that restriction;
• resell, sublicense or make the Services available to a third party as a service; or
• use the Services in violation of applicable law, or in breach of the terms of any service whose data you connect.

7. Third-party services

The Services interoperate with third-party services, including Google, Microsoft, Salesforce and transcription providers, and rely on the subprocessors listed in the Privacy Policy. Your use of those services is governed by their own terms and privacy policies. We are not responsible for a third-party service’s availability, changes to its interfaces, or its handling of your data under its own agreements with you. Use of Google APIs is additionally subject to the applicable Google terms and policies.

8. Output and your responsibility

Output is generated with the assistance of a large language model from the information available to the Application. It can be inaccurate, incomplete or out of date. Review Output before relying on it and before sending anything derived from it. Where the Application places a draft message in a mailbox it does not send that message; sending is an action you take. Decisions you make and messages you send remain yours. The Services do not provide legal, financial, tax or other professional advice.

9. Ownership

9.1 Your Content

As between you and DealRipe, you retain all right, title and interest in Your Content. Connecting an account does not transfer ownership to us. You grant us a limited, non-exclusive licence to access, process, store and display Your Content solely to provide the Services to you and as described in the Privacy Policy. That licence ends when the relevant data is deleted.

9.2 Our property

The Services, the software behind them and all related intellectual property remain the property of DealRipe and its licensors. These Terms grant you a limited, revocable, non-exclusive, non-transferable right to use the Services as permitted here, and nothing more. The DealRipe name and marks may not be used without our written permission.

10. Confidentiality

Where we receive information from you that is marked confidential, or that a reasonable person would understand to be confidential, we will not disclose it except as described in the Privacy Policy or as required by law. A non-disclosure agreement between us governs where one applies.

11. Privacy

Our handling of personal data is described in the Privacy Policy, which forms part of these Terms. It sets out what the Application reads, why, where data is stored, which providers receive it, how long it is kept and the rights available to you.

12. Disclaimer of warranties

To the maximum extent permitted by law, the Services are provided “as is” and “as available”, without warranty of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. We do not warrant that the Services will be uninterrupted or error free, that they will process every relevant item, or that Output will be accurate or complete. Nothing in this section limits a warranty expressly given in a written agreement between us, and nothing in it excludes liability that cannot lawfully be excluded.

13. Limitation of liability

To the maximum extent permitted by law, DealRipe will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, business interruption or loss of goodwill, arising out of or relating to the Services, whether in contract, tort or any other theory, and whether or not we were advised of the possibility.

Where a written agreement between us sets out liability terms, those terms govern and this section does not apply. Where no such agreement governs your use, and the Services are therefore provided at no charge, our total aggregate liability arising out of or relating to them will not exceed one hundred United States dollars (US$100). Some jurisdictions do not allow certain limitations, in which case the limitations above apply to the fullest extent permitted.

14. Indemnification

You will defend, indemnify and hold harmless DealRipe from any third-party claim, and any resulting loss, arising out of your use of the Services in breach of these Terms, including a claim that you connected an account you were not entitled to connect.

15. Term and termination

These Terms apply while you use the Services. You may stop at any time by revoking access and ceasing use. We may suspend or terminate access where we believe these Terms have been breached, or where continuing would expose DealRipe or a third party to risk. Sections 3, 8, 9, 10, 12, 13, 14, 16 and 17 survive termination.

16. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws rules, and the state and federal courts located in Delaware have exclusive jurisdiction over any dispute arising out of them. Where a written agreement between us specifies a different governing law or venue, that agreement controls. Nothing here deprives a consumer of the protection of mandatory law in their country of residence, or of the right to bring proceedings in the courts of that country where applicable law gives them that right.

17. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and DealRipe regarding the Services, except where a written agreement applies, in which case section 3 governs.
• Severability. If a provision is held unenforceable, the rest remains in effect.
• No waiver. A failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition or sale of assets.
• Changes. We may update these Terms. The effective date above changes with them, and the updated version applies from the date it is posted. Where a change is material and it is practicable to do so, we will give advance notice.

18. Contact us

Questions about these Terms, including a request to end a connection or delete stored data, go to maanit@dealripe.com.